Elegant wooden ark with intricate carvings and a rustic finish, symbolizing craftsmanship and historical artistry. Perfect for themed decor or educational displays related to maritime history and traditional woodworking.
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Legal, Privacy & Compliance Policy

Brand: Arka (Pty) Ltd
Effective Date: 01 September 2025
Jurisdiction: South Africa

This page sets out Arka’s Privacy Policy, Copyright Notice, and Compliance Policy. It complies with the Protection of Personal Information Act, 2013 (POPIA) and aligns, where relevant, with GDPR.

1. Privacy Policy

Arka processes personal information lawfully, reasonably, and transparently, in line with POPIA’s eight conditions.

1.1 What We Collect

  • Identity & contact details (name, company, email, phone)
  • Transactional information (quotes, invoices, billing records)
  • Usage & device data (IP, browser, cookies, interactions)
  • Communications (messages sent via forms, email, chat)
  • Supplier & partner details

1.2 Why We Process Information

  • Provide services & fulfil contracts
  • Operate & improve our website
  • Comply with legal/regulatory obligations
  • Pursue legitimate business interests
  • Where applicable, based on your consent

1.3 Cookies

We use essential cookies and, where permitted, analytics/marketing cookies. You may disable cookies in your browser; some features may not work fully.

1.4 Sharing & Operators

We share information only with trusted service providers (operators) under written agreements, ensuring appropriate safeguards and lawful processing.

1.5 Security Safeguards

  • Encryption in transit and at rest where possible
  • Role-based access controls
  • Logging, monitoring, and patch management
  • Incident response and breach notification procedures

1.6 Retention & Rights

We retain data only as long as necessary. You may request access, correction, or deletion of your personal information, withdraw consent, or lodge a complaint with the Information Regulator.

Contact for POPIA requests: info@arkawellness.co.za

2.1 Ownership

All content on this website (text, designs, logos, graphics, video, and other intellectual property) is owned by or licensed to Arka unless otherwise noted.

2.2 Limited Licence

You may view and print pages for personal use only. Any reproduction, distribution, or commercial use requires written consent from Arka.

2.3 Notice & Takedown

If you believe content infringes your rights, email info@arkawellness.co.za with details of the material and proof of ownership. We will respond appropriately.

3. Compliance Policy

3.1 POPIA & GDPR Alignment

  • We maintain accountability and processing records
  • We adopt purpose limitation and data minimisation
  • We provide clear notices and maintain an Information Officer role

3.2 Security & Breach Response

We investigate and respond to incidents promptly. Where required, we notify the Information Regulator and affected parties.

3.3 Responsible Use

  • No unlawful, harmful, or infringing use of our services
  • No attempts to bypass security or introduce malware
  • No misuse of intellectual property or confidential data

3.4 Anti-Bribery & Human Rights

Arka prohibits bribery, corruption, forced labour, child labour, and human trafficking in its operations and supply chain.

3.5 Environmental & Accessibility

We strive to reduce environmental impact and provide accessible digital experiences. Feedback is welcome at info@arkawellness.co.za.

4. Contact Information

Arka (Pty) Ltd
Email: info@arkawellness.co.za
Website: www.arkawellness.co.za